© 2023 by The Health Spa.  Proudly created with Wix.com

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Our Mission Statement

Serenity Day Spa takes pride in providing excellent services including innovative treatments and products through our continuing education; in an impeccable atmosphere by insuring that every client is comfortable and well taken care of.

 

Our Vision Statement

The longevity of Serenity and our stakeholders will depend on our commitment to providing excellent services including innovative treatments and products, through our continued education; in an impeccable atmosphere to our clients and will be committed to achieving a happy and relaxed community for many years to come.

 

Payment Options

We accept Care Credit, DEBT, VISA/MC, Disc, AMEX Cash, or Checks.

We appreciate Zelle and Venmo payments too.

Prices and services are subject to change without notice.

 

The Perfect Gift

 Gift Certificates available  for any service or amount. Can be ordered through this website or picked up in person.

Feel free to call ahead and we can have it ready for you.

Facilities

We can accommodate large parties. Please call or email and we will be happy to discuss your party needs and do our

very best to make your party exactly what you expect.

Note: For large parties please book in advance to ensure we have staff available.

A 50% non refundable deposit is due 2 weeks in advance for parties of 8 or more.

Spa Etiquette and Policies

Refund Policy

We do not offer cash back on gift certificates but they are transferable.

Refunds are not available after services are rendered.

 

Late Arrival

Arriving late will limit the time for your treatment, so the next client can start on time.

 

Cancellation Policy

Please allow a minimum of 24 hrs. notice to cancel your appointment. We have the right to:

Charge you for full payment of your missed  treatment and/or charge you a re-booking fee.

 

When booking a treatment: A credit card number might be required to hold your reservation. Please understand that we need to be able to accommodate clients who are on our waiting list or those who need a same day appointment.

 

Children

It is our goal to provide a quiet atmosphere. Due to our Liability Insurance we require that they

must be accompanied by an adult at all times.

 

Attire

Robes and slippers are available for client use. During treatment, most guests disrobe completely because they are draped and covered with linens. We only ask you to undress to your comfort level

 

Health Concerns

Some spa services or products may not be for you so please advise your provider with any information you deem necessary and they will make appropriate choices with you.

 

Talking During a Treatment

It’s up to you. It’s okay to talk quietly, and most guests find that their silence enhances their tranquility. Whether you

feel quiet or chatty, your therapist needs a little feedback from you about the pressure level, areas of special attention, and any thing else you deem necessary to make your treatment blissful.

 

Gratuity

Gratuity is not included in the price of our services. 

 

Comments and/or Concerns

Your provider is more than happy to listen to your feedback.  Positive feed back is wonderful to hear.  While constructive feed back can help us to provide better service in the future! The owner is always open to the guests’ thoughts. If necessary, concerns will be taken care of immediately. 

 

Feel free to like us on social media.

Please Be Courteous

To preserve the spa’s tranquil environment,

we respectfully request that you

maintain a “spa” voice.