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Late Arrival
Arriving late will limit the time for
your treatment. The next client will
start on time.
Cancellation Policy
Please allow a minimum of 24 hrs. notice to
cancel your appointment. We have the
right to: Charge you for full payment of
your missed treatment and/or charge
you a rebooking fee. When booking a
treatment: A credit card number might be
required to hold your reservation. Please
understand that we need to be able to
accommodate clients who are on our
waiting list or those who need
a same day appointment.
Children
It is our goal to provide a quiet atmosphere.
Due to our Liability Insurance we require
that they must be accompanied by an adult
at all times. We provide a room specifically catered to your children;
television, books, games, etc... All we ask for is a donation to be able to replenish the suppies for your childern.
If you need a childcare provider during your
treatment, arrangements must be made a head of time. There is a fee of 10.00 per hour.
Attire
Robes and slippers are available for client
use. During treatment, most guests disrobe
completely because they are draped and
covered with linens. We only ask you to
undress to your comfort level
Health Concerns
Some spa services or products may not be
for you so please advise your provider with
any information you deem necessary and
they will make appropriate
choices with you.
Talking During a Treatment
It’s up to you. It’s ok to talk quietly, and
most guests find that their silence
enhances their tranquility. Whether you
feel Quiet or chatty, your therapist needs a
little feedback from you about the pressure
level, areas of special attention, and any
thing else you deem necessary to make your
treatment blissful.
Gratuity
Gratuity is not included in the
price of our services.
Comments and/or Concerns
Your provider is more than willing to listen
to your feedback. The owner is always open
to the guests’ thoughts. If necessary,
concerns will be taken care of immediately.
Please Be Courteous
To preserve the spa’s tranquil environment,
we respectfully request that you
maintain a “spa” voice.
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